Nine wicket takes your personal data security seriously — no compromises. On this page, find out exactly what data we collect, why we collect it, and how it is kept safe.
Every transaction and piece of personal data you share is protected with 256-bit SSL encryption — no one can intercept it in transit.
Nine Wicket never sells your personal information to third parties or shares it without your permission.
You have the right to view, correct, or request deletion of your personal data at any time.
We clearly disclose which cookies we use and why. You can disable non-essential cookies at any time.
We adhere to international data protection standards. Your data is always used through lawful means.
You will be notified in advance by email or SMS of any significant changes to the Privacy Policy.
When you nine wicket— whether you register, place a bet, or use any of our services — some information naturally comes to us. This Privacy Policy clearly explains how we use that information, how long we retain it, and under what circumstances it may be shared with others.
This entire policy has been written in plain language with everyday Bangladeshi users in mind. We've deliberately avoided complex legal jargon to speak to you directly — because we want you to genuinely understand it, not just read through it.
By using the nine wicket platform, you agree to this Privacy Policy. If you do not agree, we recommend that you discontinue use of the platform. If you have any questions, please reach out to our support team.
This policy applies solely to the nine wicket platform. For any third-party sites or services, please refer to their respective policies.
Nine Wicket only collects information that is necessary to provide our services. Collecting data beyond what is needed goes against our policy.
| Data Type | Example | Time of Collection | Mandatory |
|---|---|---|---|
| Identity Information | Name, date of birth, NID number | Registration / KYC | Yes |
| Contact Information | Phone number, email address | Registration | Yes |
| Financial Information | Mobile Pay/Nagad Number, Transaction History | Deposit / Withdrawal | Yes |
| Betting Activity | Betting history, favourite sports | When placing a bet | Yes |
| Device information | IP address, browser, device model | On every visit | Automatic |
| Location Data | Approximate country/city (derived from IP) | At Login | Automatic |
We do not store card numbers directly.
Fingerprints and facial scans are not collected.
Passwords are stored as encrypted hashes, never in plain text.
Your personal social media accounts are not tracked.
Nine wicket uses your information only for specific, legitimate purposes. Each purpose is supported by a distinct legal basis.
Your data is never used to send you irrelevant advertisements or to benefit other companies.
Nine Wicket employs industry-leading technical and administrative safeguards to protect your data. Below is an overview of our security layers.
You also have responsibilities: Never share your password with anyone. Always log out after using an unfamiliar device. If you notice any suspicious activity, contact support immediately.
You have specific rights over your own data. nine wicket respects these rights and makes them straightforward to exercise.
You may submit a request to find out what information we hold about you. A response will be provided within 30 days.
If any of your information is incorrect or outdated, you can request a correction at any time.
After your account is closed, you can request deletion of any data held beyond the required legal retention period.
You may request a copy of your data in a standard format (CSV/JSON).
In certain circumstances, you may request that the processing of your data be temporarily restricted.
If you are not satisfied with how we handle your data, you can raise a complaint directly with us or with the relevant authority.
To exercise any of these rights, email us at support@ninewicket.app. We will respond within 30 business days.
Nine Wicket does not retain data longer than necessary. Different types of information are subject to separate retention periods.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction History | 7 Years | Compliance with Financial Regulations |
| Bet History | 5 Years | Dispute Resolution & Audit |
| KYC Documents | 5 years after account closure | AML/KYC Regulations |
| Support Chat Logs | 2 Years | Service Quality Improvement |
| Cookie Data | 30 days to 1 year | By Cookie Type |
Once the retention period expires, data is securely deleted or anonymised so that no individual can be identified.
Nine Wicket strictly does not provide services to anyone under the age of 18. Collecting or processing data from minors is against our policy.
If you suspect a child or someone you know is using nine wicket, please contact us immediately at support@ninewicket.app.
For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team will handle your matter with care.
Privacy@ninewicket.app
support@ninewicket.app
Response time: 30 business days
Click the chat icon on the platform
24/7 Bangla support available
Any updates to this Privacy Policy will be published on this page, and you will be separately notified of any significant changes. Please check this page regularly.
Your data is always secure at Nine Wicket. Join today and enjoy safe, responsible betting.