Responsible Gaming — Nine Wicket's Complete Guide to Safe Betting

Betting should be a source of fun — not financial stress or emotional hardship. Nine Wicket is committed to keeping you safe and happy at all times.

We're here for you — always
Our commitment

Responsible Betting Means Smart Betting

Honestly — betting is a double-edged sword. Done right, it can make watching cricket or football far more exciting. But once you lose control, it can become a serious burden. Nine Wicket has been mindful of this from day one.

We're more than just a betting platform — we want every member to enjoy betting in a healthy and happy way for the long term. That's why we offer multiple free tools and support options for responsible play.

Read through this page, use the tools available, and if something feels off — don't hesitate to reach out. We're not here to judge.

Keep in mind: There's no guarantee of profit from betting. Only wager money you can afford to lose without it affecting your daily life.

Nine wicket's commitment

We put the wellbeing of every member above profit.

  • No one under 18 is permitted to place bets
  • Budget limit tools are always free to use
  • Self-exclusion can be activated at any time
  • 24/7 support available whenever you need it
  • Responsible Betting Training & Awareness
  • Proactively alerting users to signs of addictive behaviour
Protection Tools

You're in control

All the tools below are available free of charge on nine wicket. Log in and access them anytime from your Account Settings.

💰
Deposit Limit

Set your own maximum deposit limit on a daily, weekly, or monthly basis. Once lowered, the limit cannot be increased for 24 hours.

⏸️
Self-Exclusion

Restrict your account for anywhere from 24 hours to permanently. During this period, no bets or deposits can be placed.

⏱️
Session Timer

Keep track of how long you've been betting. You'll get automatic reminders after a set amount of time.

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Loss Limits

Set a cap on how much you're willing to lose in a given period. Once you hit that limit, betting stops automatically.

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Opt out of promotions

Easily opt out of bonus and promotional emails. Fewer temptations means less risk of excessive betting.

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Activity History

See a full breakdown of how much you've bet, won, and lost — so you always have a clear picture of where you stand.


Tool descriptions

How do I use each tool?

Deposit Limit
Stay in control of your budget

Go to Account Settings and click on "Limits". Choose a daily, weekly, or monthly limit and enter your amount. Changes take effect immediately.

Settings → Account → Deposit Limit
Self-Exclusion
Taking a break is not a weakness

Once self-exclusion is activated, you won't be able to log in, place bets, or make deposits. It cannot be lifted before the selected period ends.

Settings → Security → Self-Exclusion
Session Timer
Track Your Time

Set a maximum session length (between 30 minutes and 4 hours). You'll get a warning 10 minutes before time is up, and you'll be automatically logged out when the session ends.

Settings → Account → Session Timer
Permanent Closure
Step away whenever you need to

If you feel betting is no longer right for you, you can permanently close your account. Any valid balance will be returned and you will not receive any promotional communications.

Email us at support@ninewicket.app

Smart Betting

A guide to healthy betting habits

People who enjoy betting for years tend to share certain habits. Here's what they follow.

  • Set aside a small portion of your monthly entertainment budget — not from rent or food money.
  • Celebrate a win, but don't chase it by putting everything back on the line.
  • Never chase losses by betting more — that's the biggest mistake you can make.
  • Never bet when you're tired, drunk, or angry.
  • Don't treat betting as a source of income — it's entertainment.
  • Spend time with family and friends — betting shouldn't be your only source of enjoyment.
  • Don't blame others for losses — outcomes are random.
  • Know your own limits and stick to them.
Warning Signs

Do you know when to stop?

If you notice any of the signs below, it's time to take a break from betting.

  • You keep raising your bets to chase losses.
  • You're using savings, loans, or household money to fund your betting.
  • You've been lying to your family about whether you've been betting or how much you've lost.
  • Betting feels more important to you than work or studies.
  • You keep coming back even when you've tried to stop.
  • You feel restless or irritable when you're not betting.
  • It's affecting your sleep, eating, or health.
  • Betting is damaging your relationships with family or friends.

Budget planner

How do you set a betting budget?

There's a simple rule — subtract all your essential expenses from your monthly income. Spend no more than 5% of what's left on entertainment, and you can allocate a portion of that to betting.

Sample Budget Breakdown (for a monthly income of ৳30,000)
Rent & food৳18,000 (60%)
Transport & other expenses৳6,000 (20%)
Savings৳4,500 (15%)
Entertainment (max)৳1,500 (5%)

This entertainment budget covers everything — movies, dining out, and betting combined.

Get Help

Steps to take if you think there's a problem

Acknowledging the problem takes courage. Follow the steps below.

1
Be honest with yourself

Answer the self-assessment questions below. No pressure — this is just for you.

2
Activate Self-Exclusion

Take an immediate break from your account settings. No reason required.

3
Talk to someone you trust

Talk to a family member or friend. Keeping it to yourself only makes things worse.

4
Contact Nine Wicket Support

Our 24/7 team is here to help, in complete confidence. No judgment.

5
Seek Professional Help

If needed, seek advice from a mental health professional. That's not weakness — it's a smart decision.


Self-Assessment

How healthy are your betting habits?

Check any of the statements below that apply to you. This is just for yourself.


FAQs

Responsible Betting FAQs

Not at all. Your balance is completely safe during self-exclusion. All valid funds will be returned to you when the break period ends or when your account is closed.

Decreasing a limit takes effect immediately. Increasing one, however, takes time — 24 hours for a daily limit and 7 days for a weekly limit. This is intentional, to prevent impulsive decisions.

A third party cannot directly block an account, but they can reach out to us at support@ninewicket.app to explain the situation. Our team will review it carefully and contact the account holder if needed.

No. Once self-exclusion is activated, all marketing communications are automatically stopped — no emails, no SMS, no push notifications. That's our commitment to you.

Yes, betting addiction is a recognised mental health condition. It can happen to anyone, regardless of age or financial situation. There's no shame in it. With the right help at the right time, full recovery is absolutely possible.

Play with fun, bet with responsibility

Join Nine Wicket — where fun and safety go hand in hand. We're always here for you.

Free protection tools
24/7 Bengali Support
Instant Self-Exclusion
Must be 18+
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